The Portal

Real visibility into what we're doing for you.

Most packaging suppliers send a confirmation email and disappear. We built a portal so you can see exactly what we have, what we're making, and where every order is, without having to ask.

The Surge customer portal dashboard on a laptop next to a branded hot cup

What you can do in there.

The things buyers and ops teams actually need from a packaging supplier. Every screen runs on live data from our production systems, not a report we email you on Friday.

Surge customer portal orders page with every PO, its status, and progress

See every order, live

Every PO from order through delivery and invoice, updated as work happens. Carrier tracking sits on the shipment it belongs to, so your team always knows where it is.

Surge customer portal inventory page with stock on hand, upcoming quantities, and next ETA per item

Inventory and production visibility

What we have in stock for you. What's low. What's inbound and when it lands. So you can trust we're going to hit your demand before you have to ask.

Surge customer portal place-order page with available products and add-to-cart buttons

Order in a few clicks

Your catalog, your prices, sorted by what you order most. If your team prefers to stick with email, that still works. The portal just makes it faster.

Surge customer portal sustainability page showing plastic items replaced and impact over time

More than orders

A sustainability dashboard that counts the plastic you've replaced. Rebate progress in real time. State-by-state packaging compliance. Everywhere we can be useful, not just order placement.

Surge customer portal onboarding hub with checklist, pricing, designs, production, and documents

Before your first PO

New customers get an onboarding hub: a checklist of what's left, designs to review, pricing to lock in, and every document in one place. You know where things stand before anything ships.

The old way vs ours.

The old way

PDFs over email. Tracking links in your spam folder. A phone call to figure out whether your supplier is on track to deliver. A spreadsheet your buyer keeps in a tab nobody else can see.

Surge

Live data. Your team logs in and sees what we have in stock for you, what we're producing for you, and where every shipment is. Buyers, finance, and ops share one source of truth, whenever they want it.

Try it yourself

Get hands-on with a demo account.

We'd rather you click around than read about it. Reach out and we'll send you a login for a demo account with sample data, so you can see exactly how the portal would feel for your team.

Surge customer portal rebates page showing tier progress and qualifying products

What you'll see.

  • →A live dashboard for a sample customer account.
  • →Orders, inventory, rebates, and sustainability data, all from a fictional account.
  • →The onboarding hub a new customer sees before their first PO.

Email customerservice@surgesupplyco.com or use the form on our contact page and we'll send you a login.

Want to see it live?

Reach out and we'll send you a walkthrough plus demo account access.