Privacy Policy

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. As you browse the Site, we also collect information about the pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

• "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, referring and exit pages, and date and time stamps.
• Privacy-friendly analytics count page views, referrers, device type, and country. Our analytics do not use cookies and do not track you across other websites.

When you send us a message through the contact form, we collect the information you give us: your name, company, email address, what you tell us about your business, and your estimated volume if you include it. We refer to this as "Contact Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Contact Information.

How we use your personal information

We use Contact Information to:

• Respond to your inquiry and communicate with you;
• Send samples, quotes, and information about our products and services that you asked for; and
• Screen messages for spam and abuse.

We use Device Information to help us screen for potential risk and abuse (in particular, your IP address), and more generally to improve and optimize the Site, for example by generating analytics about how visitors browse and interact with it.

Sharing your personal information

We share your Personal Information with service providers that help us run the Site and answer you. The Site is hosted by Vercel, which also provides our analytics. Contact form messages are delivered to our team by an email delivery provider and are read in our business email.

We do not sell your Personal Information, and we do not use it for targeted advertising.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

You can ask us what personal information we hold about you and ask that it be corrected, updated, or deleted. If you are a European resident, you also have these rights under European data protection law. To make a request, please contact us using the contact information below.

If you are a European resident, we note that we process your information in order to respond to your requests, or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to the United States.

Data retention

When you contact us through the Site, we keep your message and our correspondence for our records unless and until you ask us to delete this information.

Minors

The Site is intended for businesses and is not directed to children.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. When we do, we will post the new version on this page and update the "Last updated" date at the top.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at customerservice@surgesupplyco.com or by phone at (323) 640-2688.